Client: Sun International
Location: Gqeberha, Eastern Cape, South Africa
Industry: Hospitality & Leisure
Focus: On-site Waste Management
The Boardwalk Hotel and Casino is an all-in-one destination for luxury accommodation and entertainment located within walking distance of Hobbie Beach. Before working with Oricol, Boardwalk faced several waste management obstacles.
“Effective waste management requires innovative solutions and a structured approach aligned with international best-practice standards. This is clearly demonstrated through the partnership between Boardwalk Casino and Hotel and Oricol Environmental Services.”
Makgale Madisha
SHE Officer Boardwalk Casino and Hotel
The Challenge
Boardwalk faced several operational and compliance challenges that limited its efforts to divert waste. These included:
- Recycling rate was only 28%, with most recoverable materials still sent to landfill
- No structured sorting system — no sorting tables, recycling stands or defined waste zones
- Poor bin signage led to contamination and low staff engagement in recycling efforts
- Lack of visibility and tracking made waste performance difficult to monitor and improve
The Solution
Oricol introduced a fully managed total waste management programme, designed to deliver measurable improvement, full compliance and waste recovery and recycling.
A permanent Oricol supervisor manages the site, supported by a trained team 7 days a week
Key Actions:
- Waste Collection & Recycling:
General waste is collected and processed at Oricol’s on-site Material Recovery Facility (MRF); recyclables are weighed and sent to certified recyclers - On-site Supervision:
A permanent, experienced Oricol supervisor manages the site, supported by a trained team seven days a week - Infrastructure Upgrades:
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- Sorting tables and bale bag stands
- Clearly labelled wheelie bins to improve separation at source
- Fluorescent tube recycling introduced for compliance
- A 1-ton floor scale was installed for accurate weight tracking of recyclables
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- Behaviour Change & Training:
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- Ongoing recycling awareness training
- Recycling trolleys have been introduced in high-traffic areas such as the conference centre
- A pilot worm farm was launched to treat food waste and produce worm tea for landscaping
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- Reporting & Compliance:
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- Daily tracking of recyclables leaving the site
- Monthly performance reporting
- Operations aligned with ISO 9001, 14001 and 45001 standards
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New, clearly labelled wheelie bins improved waste separation at source
Results
The partnership between Boardwalk and Oricol delivered clear, measurable outcomes:
- Achieved improved diversion from landfill
- Accurate, auditable waste tracking for all recyclables
- Cleaner, better-organised waste zones across the site
- Increased staff engagement through visible education and awareness
- Launched a worm farm initiative with a positive environmental impact on-site
- Internal recognition for waste management improvements
Overview of Oricol’s Impact
Metric
Recycling infrastructure
On-site supervision
Employee engagement
Before Oricol
Inadequate
None
Low
After Oricol
Sorting tables + signage + wheelie bins
Full-time supervisor + trained staff
Ongoing training and awareness
Conclusion
Through a combination of infrastructure, on-site support and data-driven strategy, Oricol helped Boardwalk move from limited recycling and high landfill dependency to fully compliant operation.
The success of this partnership highlights the value of integrated waste management in complex hospitality environments – and demonstrates what’s possible when sustainability is supported by structure, training and leadership.
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